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So far it's working very good. Have not using much yet so don't realy know how long it will last. Like to give a 5 stars but like everything else, I like to leave a room for manufacture to improve on their ends.
I tried a new USB cable, a new power cord, tried it on three different computers, opened the disk manager from the My Computer menu, and nothing. if you do buy it, buy a back-up, because it will likely crash on you. I bought my 1 TB 6 months ago, transferred all my files from an off-brand 500 MB, and started adding all my RAW photography pictures to it when one day (yesterday) the light turned red, stayed red, and my external drive disappeared from my computer. When trying to porblem-solve the situation, I found nothing helpful from their website. I'll probably get a back-up too, since this is the third external I've tried that's failed me. Customer service was very unhelpful. I recommend that anyone looking at this external hard drive think twice before buying it.
If you like helpful customer service, please consider any device other than this one. The external is still running, a noise that gets annoying when you are a light sleeper, but there is no drive recognition on my computer. If you depend on your external hard drive, this is not a dependable device. I can return it, but I have no guarantee of regaining my files, or getting a replacement within any decent amount of time. I knew it was a bad sign when I did a general search on the internet of other people with the same problem, and found numerous complaints about the red light of doom. As for me, I hope to find a local business that can recover my files and transfer them to another external hard drive. If you like dependable and ong-lasting, like I do, think twice before getting any external hard drive from this company.
Been reading so many bad reviews, if your not clumsy and or dumb this product is for you. I own a 500-650GB and a 1TB drive. I did send them an email on a question about the enclosures and received a prompt reply with helpful information. Had mine over a year bought two more and haven't had any problems. Solid built, its stack-able ;), easy to open if you take it out for parts or moving it to another drive or enclosure. I keep my stuff organized, clean it when possible (from dust) and turn it on from time to time. Its rather cheap and it does what its suppose to do. An A+ product, thanks- oh and I can't comment on customer service from acom through the phone, since I haven't had any problems.
This lasted me a long time, until I have my fall I'll post it here stating what went wrong, until then it works flawlessly. May even consider buying one for friends or family. Cheers to all.Pros: Sleek and quiet fan-less accessory. Doesn't heat up badly just warm (make sure you use the right power cables).Cons: The led light is a bit bright but using black electrical tape to cover works.
GONE, but not forgotten. This worked fine for about 4 months. Then one day. I can get a file out of it here in there, but it's toast. Should have gone with a name brand.
I bought this drive Feb 10 ,2009It Crashed and burned today Jan 6, 2010Lot of data on it It just quite - will boot up and make funny soundsFunny for it and sad for me Will have to send it back and will lose the dataSad - when I first got it very few negativereviews - my advice this is the second drive in my experience to crash -first one seagate and thisone in the last 2 yearsI seem to still have good luck with Western Digital so thats where I head to nextWould recommend AVOID this Product at all costs
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